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3 TIPS for Updating retiree Enrolled Friends 

Retirees may change their current Enrolled Friends twice per year by visiting their Dependent Management System (DMS) screen; access it via FT > Travel > "Manage pass riders". The enrollment periods take place in December for January-June flying and in June for July-December flying. If you want your current EFs to continue in the next period, no action is needed, they will automatically roll-over. 

1) To add or change your Enrolled Friends on your DMS screen, click the “Manage Election” link next to any Enrolled Friend’s name (far right) to view the Election page.

Current Enrolled Friend(s) will already be checked for the next travel period.  If you do not need to make any changes, no action is needed.  Current EFs will automatically roll over.

If you want to make changes for the next travel period you must:

1) Uncheck current Enrolled Friends in the far right column to open that slot for someone else.

2) Put a check mark in the far right column for any of your inactive EFs to fly in the next period or..

3) Add new Enrolled Friends to an available slot by clicking the plus “+” sign

4) Be sure to finish all the steps by clicking SAVE at the end of the process

2) Can’t register a new enrolled friend?  You have 4 Enrolled Friends listed in your DMS. Before you can add a new EF you must first remove an “INACTIVE" EF by clicking the purple “i” button to the left of their name. Then click “Remove Dependent” on the screen appearing below.

Now add a new EF to your DMS by clicking the blue “+” sign and follow the 5 steps to “certify” them.

3) Don’t know who you want as EFs during the next period yet? No problem, just uncheck your current EFs before the enrollment period closes; you may add Enrolled Friends to those empty slots later.  Keep in mind that once a new travel period begins, your current Enrolled Friends that rolled over can be removed but cannot be replaced within the same travel period.

Remember: Retirees only have two “current” Enrolled Friends at a time, but now we can change them twice per year. 

Want to learn more? Check out United’s Pass Travel Enrollment for Retirees page on Flying Together which includes a step-by-step user guide on DMS and questions and answers. 

Here is a direct link to the PDF:

Still have a question? Use Help Hub to contact the Employee Travel Center.

Kirk Moore

RAFA Travel Benefits Committee


Int'l address
PO Box 135
Newark, CA 94560-0135

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